We created for our distributors a reserved area, where they can enter to download price lists, items availability and invoices and make orders. For access to this area each customer is provided with his personal credentials (user name and password). Click on LOGIN button (on the topbar) and enter these credentials for authentication
After the login you can change your password by clicking on the button "change password"
Our offices are open from Monday to Friday, from 8:00 to 12:30 and from 14:00 to 18:00
You can send the report via e-mail to and receive data firstname.lastname@example.org for the first time.
After registering successfully you will receive an email confirmation of activation.
If you want to become Karma's distributor in your country or you are interested in purchasing our products contact us by e-mailing at email@example.com .
Enter your reserved area, add the products you need to the cart and follow the instructions up the final confirmation
Yes, it is generally agreed with our sales office.
The collection from our warehouse is only possible after agreement.
This function is currently under construction and will soon be completed.
Yes, directly in the order
Transport cost is calculated according to the goods' weight and volume, delivery place and other possible requests.
At the time of delivery you have to examine carefully the shipment: the parcels or pallets must be phisically intact and their number must coincide with the one indicated on the carrier bill . If there is evidence of loss or damage, you must note it on the delivery receipt with a detailed description (For ex: parcel missing, carton crushed etc...). Then check the items in the parcels. If they are damaged or missing send immediately a claim to your carrier (if you managed the goods collection) or inform our offices (in case of shipment with our carrier), in order to start a freight claim. Please notice that if you don't indicate the loss or the exact damage on the delivery bill, the carrier will not refund you
Upon receipt of the material and before signing the document to the carrier, carefully check that the number of parcels (packages) delivered is consistent with those cited in our paper and that of the courier and always check the physical state with a focus on effective our custom tape closure on all sides. For any problem to sign a "RECEIVED WITH RESERVE", describing the reason directly on the delivery of courier (eg accepted subject to no neck, necks crushed, broken or crushed cardboard, etc..). Remember that if you put his signature without contesting any damage you lift the carrier from any responsibility? for damage during shipment. Without this, the customer will have? immediately contact customer service by fax or e-mail, stating the document number, description of damage and a copy of the signed document subject to no more than 3 days from receipt of goods, specifying the damage seen with the highest accuracy possible. Important: EO should keep all packaging, labels, marks and neck, and whatever else may be useful to facilitate the rapid resolution of any request for problemae damage control by the courier.
In case of partial delivery must promptly send a message to contact the courier directly and follow the status of the shipment, usually the missing packages are delivered within a few days. If you lose, get a formal communication by the carrier and provides for the reinstatement.
Any error or omission of material must be reported to us within 7 days from receipt of the goods. We will check with our logistic and solve the problem asap
You can choose to collect the order with your own carrier or to get it shipped with one of our carriers. In this last case we will include in the proforma the amount of shipping charges
All items are covered by 2 year warranty from purchase (invoice) date. All our items are obviously compliant with CE, ROHS and WEEE standards and meet all necessary requirements to be sold in the European market.